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Ian Holland, Managing Director at DOLD Industries, explains how efficiency-first thinking can help building services teams identify hidden inefficiencies—unlocking cost savings, improving safety, and reducing risk. As pressure mounts around decarbonisation and budget accountability, he highlights the value of partnering with a controls and monitoring specialist to drive smarter, more sustainable performance.

As pressure mounts to decarbonise the built-environment, much of the current public sector focus leans toward high-impact retrofit projects. Upgrading to low-carbon heating systems or replacing ageing infrastructure offers visible policy wins that align neatly with funding cycles.
However, this emphasis on capital investment risks overlooking a more immediate, cost-effective opportunity already present in most buildings: improving the operational efficiency of existing systems.
This “efficiency-first” approach – often described as the first fuel – centres on optimising how plant and equipment perform through better monitoring, maintenance, control, and system balancing. For building services engineers and facilities managers, the ability to deliver measurable carbon reductions and cost savings without major disruption or expense is not just attractive – it’s increasingly essential. At a time when building stock is ageing and budgets are stretched, this shift in approach invites greater collaboration with control and monitoring specialists who can deliver smarter, more responsive building performance strategies.
Improving operational efficiency doesn’t always require new infrastructure – it often starts with better visibility and control over the systems already in place. From sub-metering and insulation monitoring to battery performance insights, there are practical, scalable steps facilities teams can take to cut waste, reduce downtime and improve performance. These strategies are especially valuable in older buildings, where disruption must be minimised, and every pound of investment must deliver.

Three areas in particular offer significant potential for impact:

Energy efficiency starts with visibility – not just in the moment, but over time. Without accurate, real-time insight into how and where energy is being consumed, building operators are effectively working blind.
Real-time energy monitoring gives facilities managers a live view of energy use at the system or circuit level, while also logging historical data to reveal long-term trends, seasonal shifts, and emerging inefficiencies.

Many commercial buildings still operate with electrical infrastructure that’s 20, 30, or even 40 years old.
While these legacy systems may remain operational, their condition often falls short of today’s safety and efficiency standards– particularly in terms of insulation integrity. As wiring ages, insulation can deteriorate due to heat, moisture, mechanical wear, or chemical exposure. This degradation increases the risk of leakage currents, phase imbalance, or, in severe cases, complete system failure.

As buildings increasingly rely on energy storage – whether through battery-backed UPS systems or larger renewable installations – maintaining the health and balance of those batteries becomes critical .
One often-overlooked aspects of battery maintenance is symmetry: ensuring that each cell within the battery bank charges and discharges evenly. While many engineers are familiar with the concept, fewer fully appreciate its operational significance – particularly in avoiding premature battery degradation, unexpected failures, or loss of backup power.
In a sector under increasing pressure to decarbonise, the temptation to leap straight into capital-intensive retrofits is understandable. But operational efficiency shouldn’t be overlooked — it’s faster to deploy, more affordable, and often delivers immediate results. By working with the right partner, and putting the right monitoring and control strategies in place, building services engineers and facilities managers can achieve measurable improvements today while laying the groundwork for smarter, more sustainable systems tomorrow. Efficiency, after all, is still the first fuel!
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